Welcome to CAPAGO, your Visa Application Center for France in South Africa

Discover our platinum service

FIND THE RIGHT ASSISTANCE FOR YOUR VISA APPLICATION

Don’t delay your visa submission with our Platinum Service.

Get personalised advice from our support team and make your visa application easy for 600 ZAR per applicant.

Mobile biometrie now available

Apply for your visa from the comfort of your home

Individuals, families and groups can have one of our dedicated Capago teams visit the place of their choice to collect both biometric data and your visa application itself. From 170 euros per applicants.

Do you need a visa ?

Submit your visa application

FRANCE VISAS FAQ

Track your visa application

How to apply for my visa ?

Check if you need a visa

Visit France-visas.gouv.fr

  • You’ll find information on visa requirements, where, when and how to apply. A breakdown of costs and time is also available.
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Setup your online application

Create an account on France-visas.gouv.fr

  • “Register for an account on France-visas and complete the visa application form. Based on your circumstances, you will be provided with a list of necessary documents to accompany your visa application.
Book your appointment

Book and prepay your appointment

  • Once you have completed all the steps on France-visas, you may then proceed to book your appointment. Make sure you allow enough time before your departure date to schedule an appointment to have your application reviewed.
Get Personalised assistance by one of our agent

Only if you choose the platinum service

  • As a platinum applicant you will be contacted by your dedicated agent who will help you prepare your application and reply to all your queries before your appointment to ensure 100% compliance with the consulate requirements.
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Submit your Application

Come to Capago or choose the Mobile Biometry

  • Capago will receive you, review original documents, collect the visa fee, capture your biometric data (photo and fingerprints) and retain your passport and the copies of all your supporting documents in order to forward them to the consulate.
Track your application

Use our Online tracking page

  • You can track your visa application status online. Use your Capago Reference Number along with your email address to access this service.
Get your passport delivered

Use our Delivery Service

  • Once your passport has been returned, Capago will send you an email update.

Frequently asked questions

What are our additional services ?

Platinum Service – 600 ZAR

From the preparation of your documentation through to your appointment date, our dedicated team of advisors are here to support you through the whole visa application process and guide you every step of the way.

All inclusive Service :

  • Dedicated Agent
  • Form-Filling Assistance (France-Visas)
  • Exclusive opening time
  • Highly reduced Capago processing time

The Mobile Biometric Service – From 150 euros

When you choose the mobile biometric service you don’t have to come to us, instead we come to you to collect your biometric data and your visa application from your house or your office !!

You will benefit from a 100% personalised treatment by our dedicated team of visa consultants. We can pre-check all your documents before we come to you in order to make sure we don’t waste any time in the process.

Price :

  • 1 applicant: 250 Euros
  • 2 to 4 applicants: 185 Euros / person
  • More than 5 applicants: 150 Euros / person
  • School Groups: 700 Rands / person

For more information about this service, please contact us

Delivery service – 200 ZAR

Our delivery service ensures safety and convenience by securely delivering your passport to the Postnet office of your choice. You can avail of this exclusive service for 200 ZAR per applicant or you can also come with your own prepaid Postnet envelope. The benefits of our delivery service include:

  • Convenience: Avoid the hassle of in-person retrieval by opting for our direct delivery service to your home or workplace.
  • Security: Your sensitive documents are handled by our secure delivery service, ensuring their safety until they reach you.
  • Traceability: Stay informed at every step of the process with regular updates on the status of your delivery.
  • Flexibility: Choose the address and delivery time that suits you best for a fully personalized experience.

For more information, please contact us.

ID photos – 70 ZAR

Capago provides photos which are 100% compliant with the Schengen Requirements and International Civil Aviation Organisation (ICAO) Standards, printed on quality gloss paper using Biometric technology.

Copies – 3 ZAR per page

You can print and copy documents from our visa application centers

Schengen Travel Insurance

A specific travel insurance, 100% Schengen compliant, is mandatory for your visa application under European Union Regulations (Decision 2004/17/EC of December 22,2003). If the travel insurance does not comply with Schengen requirements in accordance with European Union Regulation, your visa may be refused.

You are free to choose your Insurance and Insurer subject to the laws/Regulators Of Your Country, but beware of bogus Schengen Travel Insurance, bogus approved sites, scalpers and CO VID19 exclusions. If you’d like to take out your own Insurance, you can visit Europe’s leading comparator VisaTravel Insurance. Here you’ll find global Insurer Allianz, Axa, Europ Assistance and Mutuaide.

*By clicking on this link you are leaving CAPAGO to a third party website. CAPAGO refers to this link for information purposes only and does not promote, advise or advertise any Insurer’s products, nor carry out any regulated activities in relation to the Insurances referred to via the link on this website. CAPAGO disclaims all liability arising from the purchase or use of Insurance Services By Any Person.

Do I need to come in person ?

Starting from 07 April 2021, long-stay study visa applicants can submit the documents accompanying their applications digitally. You can find more information about this procedure on France-Visas

All visas issued by France are biometric visas. If you hold a biometric Schengen visa issued within 59 months, either bearing the mention ‘VIS’ or issued after March 2016, your previous biometric data can be reused. In that case, you can authorize a third-party to submit your application on your behalf. For that purpose, you must sign a proxy form, to be handed over with a copy of the applicant’s proof of ID.

Children under 12 are exempted from data capturing. Parents can submit visa applications for their children under 12 or aged 12-18 if exempted from biometrics, without the children’s presence and without using a proxy form.

Section 17 of the Community code visas

Under section 17 of the Community code visas: “the state or states concerned shall maintain the opportunity for all applicants to lodge applications directly from their consulates, according to their conditions”.

What will I pay, when and to whom ?

Fees

Visa application fees are composed of :

  • The administrative costs incurred for the processing of your application. The amount paid is kept by the French Consulate, even in cases where visas are denied. For more details, please refer to the table of application fees by visa type (pdf).
  • The service fee is 24 euros payable in rands according to the current exchange rate.

Exemption of service fee

As you fill the form when you book your appointment, you will be automatically informed if you can benefit from a gratuity.

Along with your appointment reference, you will have to send the proof that would justify the visa type selected to infofrance-za@capago.eu. It is necessary that you contact us within 48 hours of booking your appointment. Otherwise your appointment will no longer be guaranteed.

Prepayment

At the final step of the booking appointment, you will be automatically redirected to a payment page on our website to process the payment of the service fee.

The prepayment of the service fee is mandatory to confirm your appointment and is required in order to prevent fake bookings.

Therefore as soon as you prepay for the service you agree that you will come for your appointment. The prepayment is non-refundable.

Should you not be able to come for your appointment you will be able to change the date of your appointment up to two times and at least 3 days before the date of your appointment.

The same traveler is allowed to book only one appointment at the same time. Should you book many appointments in parallel, you will forfeit the prepayment for the other appointments.
 

Payment methods

The prepayment of the service fee can be operated by using your credit card on our secured website only.

The payment of the administrative costs (visa fee) and any additional service that you may use will be paid the day of your appointment in our visa centre. It is payable by bank card only, no cash will be accepted.

What are the rules to access the Visa Application Center ?

Please note that for security reasons, only people with an appointment will be able to access the centre and accompanying persons will be asked to wait outside the premises. Applicants under 12 years old are not authorized inside the premises as they are exempted from biometric data capture.

Capago reserves the right to visually inspect specific devices, visitors’ clothing, coats and personal belongings before entry and/or inside the premises. Access may be refused to any person refusing to comply with this inspection.

For safety reasons and the well being of everyone, applicants are kindly asked to respect Capago’s internal rules.

Can you help me with France-Visas ?

You can find all the FAQ related to France Visas and the requirements for your visa directly onto France-Visas FAQ page.

Should you need assistance we advise that you chose our platinum service.

Beware of fraudulent sites.

Visa applicants are advised to be cautious in all dealings with companies that claim to offer assistance in obtaining French visas. Capago International is the only official company mandated by the French Government to process visa applications. Should you require assistance please select the platinum service where one of our expert consultants will assist you at every step of the process.

Discover our platinum service

WOULD YOU LIKE US TO TAKE CARE OF YOUR VISA APPLICATION ?

By choosing our all inclusive Platinum service, you will make your visa application easy and ensure it will meet all the needed requirements.

Service charged 600 ZAR per applicant

France-Visas Assistance

Personalised Assistance

Dedicated communication channels

Discover the mobile biometry

INTRODUCING MOBILE BIOMETRIC SERVICE: YOUR VISA APPLICATION, AT YOUR DOORSTEP!

Experience unparalleled convenience with our Mobile Biometric Service, allowing you to apply for your visa without even leaving the comfort of your home.

Whether you’re an individual, a family, or a group, our specialized Capago teams are ready to come to your preferred location to collect your biometric data and visa application directly. 

Starting at just 150 euros per applicant, this service is designed to provide you with ease, comfort, and efficiency. Discover more via our contact centre.

APPLY FOR YOUR VISA FROM THE COMFORT OF YOUR HOME !

The first personalised visa service at your doorstep.

As part of the French Ministry for Europe and Foreign Affairs’ new initiative, Capago International can assist you with your visa application from the comfort of your home or office, thanks to the French Mobile Biometric Solution, one of our dedicated Capago teams will collect both biometric data and your visa application from the place of your choice.

From 170 euros per applicant.

Apply from home

Personalized Assistance

High Quality of Service

Save your time

Contact Us

Capago will be closed on the following days :

01 January 2024 Monday New’s Year Day

21 March 2024 Thursday Human Rights Day

29 March 2024 Good Friday

01 April 2024 Monday Family Day

01 May 2024 Wednesday Workers’ Day

17 June 2024 Monday Youth Day

09 August 2024 Friday National Women’s Day

24 September 2024 Tuesday Heritage Day

16 September 2024 Day of reconciliation

25 December 2024 Wednesday Christmas Day

      26 December 2024 Thursday Day of Goodwill